[ { "name": "admin-remark", "english": { "subject": "Apology for Incorrect Complaint Response", "body": "\n\n\n\n \n \n Apology for Incorrect Complaint Response\n \n\n\n\n
\n
\n \n \"\"\n \n
\n\n\n

Dear {{customer_name}},

\n\n
\n

I hope you're doing well. I’m writing to apologize for the incorrect response you received earlier, which\n was intended for another customer.

\n\n

We’ve now received your actual complaint and are reviewing it. Here’s a message from our team:

\n\n

Message from Admin: {{admin_message}}

\n {{!--
\n Message from Admin:
\n \"{{admin_message}}\"\n
--}}\n \n

You’ll hear back from us shortly with a proper response.

\n\n

Thank you for your understanding, and we apologize for any confusion.

\n\n

Best regards,
\n ReadyCab

\n
\n\n
\n

This is an automated message; please do not reply to this email. If you have any questions, contact our\n support team.

\n
\n
\n\n\n" }, "hindi": { "subject": "Apology for Incorrect Complaint Response", "body": "Dear {{customer_name}}, {{admin_message}}" }, "french": { "subject": "Apology for Incorrect Complaint Response", "body": "Dear {{customer_name}}, {{admin_message}}" }, "spanish": { "subject": "Apology for Incorrect Complaint Response", "body": "Dear {{customer_name}}, {{admin_message}}" }, "variables": [ "customer_name", "admin_message" ] }, { "name": "approve-docs", "english": { "subject": "Your Documents Are Verified – You’re Ready to Drive with ReadyCab!", "body": "\n\n\n\n \n \n Your Documents Are Verified – You're Ready to Drive with ReadyCab! 🚗\n \n\n\n\n
\n
\n \n \"\"\n \n
\n\n {{!--

Your Documents Are Verified – You’re Ready to Drive with ReadyCab! 🚗

--}}\n\n

Dear {{driverName}},

\n\n
\n

We are pleased to inform you that your updated documents have been successfully verified. You are now\n fully cleared to start accepting rides with ReadyCab!

\n\n

What’s Next?

\n \n\n

Thank you for keeping your documents up to date and for being a valued member of the ReadyCab driver\n community. If you have any questions or need assistance, feel free to reach out to our support team.

\n\n

Safe travels and happy driving!

\n\n

Best regards,
The ReadyCab Team

\n
\n\n
\n

This is an automated message; please do not reply to this email. If you have any questions, contact our\n support team.

\n
\n
\n\n\n" }, "hindi": { "subject": "Your Documents Are Verified – You’re Ready to Drive with ReadyCab!", "body": "Dear {{driverName}}" }, "french": { "subject": "Your Documents Are Verified – You’re Ready to Drive with ReadyCab!", "body": "Dear {{driverName}}" }, "spanish": { "subject": "Your Documents Are Verified – You’re Ready to Drive with ReadyCab!", "body": "Dear {{driverName}}" }, "variables": [ "driverName" ] }, { "name": "block", "english": { "subject": "our Account Has Been Blocked", "body": "\n\n\n\n \n \n Your Account Has Been Blocked\n \n\n\n\n
\n\n
\n \n \"\"\n \n
\n

Dear {{user}},

\n\n
\n

We regret to inform you that your account has been blocked by the admin. The reason for this action is as\n follows:

\n\n {{!--
\n {{reason}}\n
--}}\n\n

• {{reason}}

\n\n

Please contact our support team if you have any questions or need further assistance.

\n\n

Best regards,
\n ReadyCab

\n
\n\n
\n

This is an automated message; please do not reply to this email. If you have any questions, contact our\n support team.

\n
\n
\n\n\n" }, "hindi": { "subject": "our Account Has Been Blocked", "body": "Dear {{user}}, {{reason}}" }, "french": { "subject": "our Account Has Been Blocked", "body": "Dear {{user}}, {{reason}}" }, "spanish": { "subject": "our Account Has Been Blocked", "body": "Dear {{user}}, {{reason}}" }, "variables": [ "user", "reason" ] }, { "name": "cloud-notification", "english": { "subject": "Important: Document Verification Unsuccessful – Account Cannot Be Activated", "body": "\n\n\n\n \n \n {{!-- Important: Document Verification Unsuccessful – Account Cannot Be Activated --}}\n \n\n\n\n
\n
\n \n \"\"\n \n
\n\n

{{description}}

\n\n\n
\n \n \n Privacy Policy\n \n \n \n\n\n \n \n C-126, 3rd Floor, Phase-8, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160071\n \n \n \n \n\n \n Copyright © 2024 Taxi, All Rights Reserved.\n \n \n \n\n\n\n" }, "hindi": { "subject": "Important: Document Verification Unsuccessful – Account Cannot Be Activated", "body": "{{description}}" }, "french": { "subject": "Important: Document Verification Unsuccessful – Account Cannot Be Activated", "body": "{{description}}" }, "spanish": { "subject": "Important: Document Verification Unsuccessful – Account Cannot Be Activated", "body": "{{description}}" }, "variables": [ "description" ] }, { "name": "complaint-reply", "english": { "subject": "Response to Your Complaint: ${complainData.title}", "body": "\n\n\n\n \n \n Complaint Response\n \n\n\n\n
\n \n \"\"\n \n
\n

Hi {{customerName}},

\n\n
\n

Thank you for bringing your concerns to our attention. We’ve carefully reviewed your complaint regarding your\n recent booking and want to provide you with an update.

\n\n

Booking Details:

\n

• Booking ID: {{BookingId}}

\n

• Submitted on: {{submissionDate}}

\n

• Issue: {{issueDescription}}

\n\n

• Resolution

\n

We’ve investigated the issue and have taken the following steps to address it:

\n

{{ description}}

\n
\n\n
\n

We appreciate your patience while we worked to resolve this matter. If you have any further questions or need\n additional assistance, please don’t hesitate to reach out.

\n

Thanks and regards,

\n

ReadyCab

\n
\n \n\n\n" }, "hindi": { "subject": "Response to Your Complaint: ${complainData.title}", "body": "Hi {{customerName}}, {{ description}}" }, "french": { "subject": "Response to Your Complaint: ${complainData.title}", "body": "Hi {{customerName}}, {{ description}}" }, "spanish": { "subject": "Response to Your Complaint: ${complainData.title}", "body": "Hi {{customerName}}, {{ description}}" }, "variables": [ "customerName", "BookingId", "submissionDate", "issueDescription", "description" ] }, { "name": "docs-expired", "english": { "subject": "Action Required: Your ReadyCab Account is Inactive Due to Expired Documents", "body": "\n\n\n\n \n \n {{!-- Action Required: Your ReadyCab Account is Inactive Due to Expired Documents --}}\n \n\n\n\n
\n
\n \n \"\"\n \n
\n\n {{!--

Action Required: Your ReadyCab Account is Inactive Due to Expired Documents

--}}\n\n

Dear {{driverName}},

\n\n
\n

We hope this message finds you well. We wanted to inform you that your ReadyCab account is currently\n inactive because your required documents have expired.

\n\n

What You Need to Do:

\n
    \n
  • Update Your Documents: Please upload the updated versions of your {{documentTypes}}\n as soon as possible.
    • \n
  • Verification Process: Once you’ve submitted the updated documents, our team will\n review them promptly. You’ll receive a confirmation email when your account is reactivated.
    • \n
\n\n

How to Update:

\n
    \n
  1. Log in to the ReadyCab app.
    2. \n
  2. Go to the \"Documents\" section under your profile.
    3. \n
  3. Upload the necessary documents and submit them for verification.
    4. \n
\n\n

We understand the inconvenience, and we’re here to help you through this process. If you need any\n assistance, please don’t hesitate to reach out to our support team.

\n\n

Thank you for your prompt attention to this matter. We look forward to having you back on the road with\n ReadyCab!

\n\n

Best regards,
The ReadyCab Team

\n
\n\n
\n

This is an automated message; please do not reply to this email. If you have any questions, contact our\n support team.

\n
\n
\n\n\n" }, "hindi": { "subject": "Action Required: Your ReadyCab Account is Inactive Due to Expired Documents", "body": "Dear {{driverName}}, {{documentTypes}}" }, "french": { "subject": "Action Required: Your ReadyCab Account is Inactive Due to Expired Documents", "body": "Dear {{driverName}}, {{documentTypes}}" }, "spanish": { "subject": "Action Required: Your ReadyCab Account is Inactive Due to Expired Documents", "body": "Dear {{driverName}}, {{documentTypes}}" }, "variables": [ "driverName", "documentTypes" ] }, { "name": "email-otp", "english": { "subject": "Your {{product_name}} account verification code", "body": "\n\n\n\n \n \n \n \n \n Email template\n\n \n \n\n\n\n\n \n \n \n \n \n \n \n
\n
\n
\n \n \n \n \n \n\n
\n \n \"\"\n \n
\n
\n \n \n \n \n \n \n
\n \n \n {{!-- \n \n --}}\n \n \n \n \n \n \n \n \n \n {{!-- \n \n --}}\n \n \n \n \n \n \n\n\n\n {{!-- \n \n --}}\n \n \n\n \n Copyright © 2024 ReadyCab, All Rights Reserved.\n \n \n \n \n
\n Your {{productName}} account verification
code:\n
\n Hi {{name}},\n
\n To verify your email address, please enter this verification\n code:\n
\n\n \n {{otp}}\n \n
\n Terms and Conditions\n
\n \n Privacy Policy\n \n
\n NOTE: This shared\n verification code will expire after 5 minutes.\n
\n Taxi India Systems Private Limited\n
\n
\n
\n
\n\n\n" }, "hindi": { "subject": "Your ${configuration.product_name} account verification code", "body": "Hi {{name}}, {{otp}}" }, "french": { "subject": "Your ${configuration.product_name} account verification code", "body": "Hi {{name}}, {{otp}}" }, "spanish": { "subject": "Your ${configuration.product_name} account verification code", "body": "Hi {{name}}, {{otp}}" }, "variables": [ "name", "otp", "policyUrl", "configuration.product_name" ] }, { "name": "missing-docs", "english": { "subject": "Attention : Documents policy changed !! Upload the required documents within 24 hours.", "body": "\n\n\n \n Updated Document Policy Notification\n\n\n \n \n \n \n
\n \n \n \n \n \n \n\n \n \n \n \n\n \n \n \n \n
\n Important: Updated Document Policy\n
\n

Dear {{name}},

\n\n

We would like to inform you that our document policy has recently been updated. \n As part of these changes, certain documents are now required to continue your participation on our platform.

\n\n

Documents you are missing:

\n
    \n {{#each missingDocs}}\n
  • 📄 {{this}}
    • \n {{/each}}\n
\n\n

We kindly ask you to review the updated requirements and ensure compliance as soon as possible within 24hrs. \n Failing to provide the necessary documents may affect your ability to continue providing services on our platform.

\n\n

Thank you for your cooperation,
The ReadyCab Team

\n
\n © 2025 ReadyCab. All rights reserved.\n
\n
\n\n" }, "hindi": { "subject": "Attention : Documents policy changed !! Upload the required documents within 24 hours.", "body": "Dear {{name}}, {{#each missingDocs}}{{this}} {{/each}}" }, "french": { "subject": "Attention : Documents policy changed !! Upload the required documents within 24 hours.", "body": "Dear {{name}}, {{#each missingDocs}}{{this}} {{/each}}" }, "spanish": { "subject": "Attention : Documents policy changed !! Upload the required documents within 24 hours.", "body": "Dear {{name}}, {{#each missingDocs}}{{this}} {{/each}}" }, "variables": [ "name", "missingDocs" ] }, { "name": "pay-commision", "english": { "subject": "Your Weekly Earnings Summary: ${formattedStartDate} to ${formattedEndDate}", "body": "\n\n\n\n \n \n Weekly Earnings Summary\n\n\n\n

Hi {{driverName}},

\n

We hope you had a great week on the road! Here’s a summary of your earnings for the week of {{startDate}} to\n {{endDate}}:

\n

Weekly Summary:

\n \n

Earnings Breakdown:

\n \n

Deductions:

\n \n

Payment details:

\n \n

Check the Trips section in your mobile app for a detailed breakdown of each trip.

\n

If you have any questions or need assistance, our support team is here to help. Please feel free to contact us\n through the app.

\n

Thank you for driving with ReadyCab!

\n

Best regards,

\n

The ReadyCab Team

\n\n\n" }, "hindi": { "subject": "Your Weekly Earnings Summary: ${formattedStartDate} to ${formattedEndDate}", "body": "Hi {{driverName}}, ₹{{totalEarnings}}" }, "french": { "subject": "Your Weekly Earnings Summary: ${formattedStartDate} to ${formattedEndDate}", "body": "Hi {{driverName}}, ₹{{totalEarnings}}" }, "spanish": { "subject": "Your Weekly Earnings Summary: ${formattedStartDate} to ${formattedEndDate}", "body": "Hi {{driverName}}, ₹{{totalEarnings}}" }, "variables": [ "driverName", "startDate", "endDate", "totalEarnings", "numberOfTrips", "rideFares", "tips", "tollCharges", "commission", "cashEarnings", "amountDue", "todayDate", "formattedStartDate", "formattedEndDate" ] }, { "name": "payout-template", "english": { "subject": "Your Weekly Earnings Summary: ${formattedStartDate} to ${formattedEndDate}", "body": "\n\n\n\n \n \n Your Weekly Earnings Summary\n\n\n\n

Hi {{driverName}},

\n\n

We hope you had a great week on the road! Here’s a summary of your earnings for the week of {{startDate}} to\n {{endDate}}:

\n\n

Weekly Summary:

\n

Total Earnings: ₹{{totalEarnings}}

\n

Trips Completed: {{numberOfTrips}}

\n\n

Earnings Breakdown:

\n

Ride Fares: ₹{{rideFares}}

\n

Tips: ₹{{tips}}

\n

Toll Charges: ₹{{tollCharges}}

\n\n

Deductions:

\n

ReadyCab’s Commission: ₹{{commission}}

\n\n

Net Payout:

\n

Payment Received in Cash for Trips: ₹{{cashEarnings}}

\n

Amount to be Deposited: ₹{{netPayout}}

\n

Deposit Date: {{depositDate}}

\n

Bank Account: {{bankAccountNumber}}

\n\n

Check the Trips section in your mobile app for a detailed breakdown of each trip.

\n\n

If you have any questions or need assistance, our support team is here to help. Please feel free to contact us\n through the app.

\n\n

Thank you for driving with ReadyCab!

\n\n

Best regards,

\n

The ReadyCab Team

\n\n\n" }, "hindi": { "subject": "Your Weekly Earnings Summary: ${formattedStartDate} to ${formattedEndDate}", "body": "Hi {{driverName}}, ₹{{netPayout}}" }, "french": { "subject": "Your Weekly Earnings Summary: ${formattedStartDate} to ${formattedEndDate}", "body": "Hi {{driverName}}, ₹{{netPayout}}" }, "spanish": { "subject": "Your Weekly Earnings Summary: ${formattedStartDate} to ${formattedEndDate}", "body": "Hi {{driverName}}, ₹{{netPayout}}" }, "variables": [ "driverName", "startDate", "endDate", "totalEarnings", "numberOfTrips", "rideFares", "tips", "tollCharges", "commission", "cashEarnings", "netPayout", "depositDate", "bankAccountNumber", "formattedStartDate", "formattedEndDate" ] }, { "name": "referal", "english": { "subject": "Your ${configuration.product_name} Referral Code Applied ", "body": "\n\n \n \n \n Your ReadyCab Referral Code Applied\n \n \n\n \n
\n \n\n

Referral Code Applied 🎉

\n\n
\n

Hi {{name}},

\n\n

Your referral code has been successfully applied to your\n ReadyCab\n account.

\n\n {{#if numberCondition}}\n

Offer: {{numberCondition}}

\n {{/if}}\n\n {{!

Use the OTP below to verify your account:

}}\n\n {{!--
{{otp}}
--}}\n\n

We’re excited to have you with us. Start enjoying faster, easier, and\n more affordable deliveries today!

\n\n

Best regards,
The ReadyCab Team

\n
\n\n
\n Copyright ©\n {{year}}\n ReadyCab, All Rights Reserved.\n
\n
\n \n\n" }, "hindi": { "subject": "Your ${configuration.product_name} Referral Code Applied ", "body": "Hi {{name}}, {{numberCondition}}" }, "french": { "subject": "Your ${configuration.product_name} Referral Code Applied ", "body": "Hi {{name}}, {{numberCondition}}" }, "spanish": { "subject": "Your ${configuration.product_name} Referral Code Applied ", "body": "Hi {{name}}, {{numberCondition}}" }, "variables": [ "name", "numberCondition", "year", "configuration.product_name" ] }, { "name": "reject-docs", "english": { "subject": "Important: Document Verification Unsuccessful – Account Cannot Be Activated", "body": "\n\n\n\n \n \n {{!-- Important: Document Verification Unsuccessful – Account Cannot Be Activated --}}\n \n\n\n\n
\n
\n \n \"\"\n \n
\n\n {{!--

Important: Document Verification Unsuccessful – Account Cannot Be Activated

--}}\n\n

Dear {{driverName}},

\n\n
\n

Thank you for submitting your documents for verification. After careful review, we regret to inform you\n that your documents have not been approved for the following reason:

\n\n

Reason for Rejection: {{reason}}

\n\n

Account Status:

\n
    \n
  • As a result of this issue, your account will be deactivated, and you will no longer be able to\n receive ride requests or continue as a driver on the ReadyCab platform.
    • \n
\n\n

What This Means:

\n
    \n
  • You will not be able to accept rides or access driver features in the ReadyCab app.
    • \n
  • Your account will remain deactivated, and you will no longer be eligible to drive with ReadyCab.\n
    • \n
\n\n

Next Steps:

\n

If you believe there has been an error or if you wish to discuss this further, please contact our support\n team as soon as possible. We’re here to assist you with any questions or concerns you may have.

\n\n

We appreciate your understanding and cooperation in this matter. Thank you for your time and the efforts\n you’ve made to comply with our verification process.

\n\n

Best regards,
The ReadyCab Team

\n
\n\n
\n

This is an automated message; please do not reply to this email. If you have any questions, contact our\n support team.

\n
\n
\n\n\n" }, "hindi": { "subject": "Important: Document Verification Unsuccessful – Account Cannot Be Activated", "body": "Dear {{driverName}}, {{reason}}" }, "french": { "subject": "Important: Document Verification Unsuccessful – Account Cannot Be Activated", "body": "Dear {{driverName}}, {{reason}}" }, "spanish": { "subject": "Important: Document Verification Unsuccessful – Account Cannot Be Activated", "body": "Dear {{driverName}}, {{reason}}" }, "variables": [ "driverName", "reason" ] }, { "name": "sos-alert", "english": { "subject": "SOS Alert! | ReadyCab", "body": "

\"\" 

Dear Admin,

This is to notify you that {{driver_name}} has triggered an SOS emergency alert.

Please take immediate action. Below are the details:

Driver Location (Address):
{{address}}

Google Maps Link:
View Location on Google Maps 

Please check on the driver's safety immediately.

ReadyCab System

" }, "hindi": { "subject": "SOS Alert! | ReadyCab", "body": "{{driver_name}} {{address}}" }, "french": { "subject": "SOS Alert! | ReadyCab", "body": "{{driver_name}} {{address}}" }, "spanish": { "subject": "SOS Alert! | ReadyCab", "body": "{{driver_name}} {{address}}" }, "variables": [ "driver_name", "address", "latitude", "longitude" ] }, { "name": "unblock", "english": { "subject": "Your Account Has Been Unblocked", "body": "\n\n\n\n \n \n Your Account Has Been Unblocked\n \n\n\n\n
\n
\n \n \"\"\n \n
\n\n

Dear {{user}},

\n\n
\n

We are pleased to inform you that your account has been successfully unblocked. You can now access your\n account and resume using our services.

\n\n

If you have any questions or encounter any issues, please do not hesitate to contact our support team for\n assistance.

\n\n

Thank you for your patience, and welcome back!

\n\n

Best regards,
\n ReadyCab

\n
\n\n
\n

This is an automated message; please do not reply to this email. If you have any questions, contact our\n support team.

\n
\n
\n\n\n" }, "hindi": { "subject": "Your Account Has Been Unblocked", "body": "Dear {{user}}" }, "french": { "subject": "Your Account Has Been Unblocked", "body": "Dear {{user}}" }, "spanish": { "subject": "Your Account Has Been Unblocked", "body": "Dear {{user}}" }, "variables": [ "user" ] }, { "name": "update-request", "english": { "subject": "update-request", "body": "Dear {{driverName}},\n\nWe regret to inform you that your account request has been declined by the admin. The reason provided is as follows:\n\n{{reason}}\n\nIf you have any questions or need further clarification, please feel free to contact our support team.\n\nBest regards,\nThe Admin Team" }, "hindi": { "subject": "update-request", "body": "Dear {{driverName}}, {{reason}}" }, "french": { "subject": "update-request", "body": "Dear {{driverName}}, {{reason}}" }, "spanish": { "subject": "update-request", "body": "Dear {{driverName}}, {{reason}}" }, "variables": [ "driverName", "reason" ] }, { "name": "welcome-mail-customer", "english": { "subject": "Welcome to ReadyCab! Your Ride is Just a Tap Away", "body": "\n\n\n\n \n \n Welcome to ReadyCab\n \n\n\n\n
\n
\n \n \"ReadyCab\n \n
\n\n\n\n
\n

Hi {{name}},

\n

Congratulations on joining the ReadyCab family! We're thrilled to have you with us.

\n

Thank you for choosing ReadyCab. We are dedicated to providing you with safe, reliable, and convenient\n rides.

\n

Now that you have the ReadyCab app, you're all set to start booking your trips. Enjoy the ease of\n requesting a ride with just a few taps.

\n

Thank you for your prompt attention to this matter. We look forward to having you back on the road with\n ReadyCab!

\n

Safe travels!
Best regards,
The ReadyCab Team

\n
\n\n \n\n \n Copyright © 2024 ReadyCab, All Rights Reserved.\n \n \n
\n\n\n" }, "hindi": { "subject": "Welcome to ReadyCab! Your Ride is Just a Tap Away", "body": "Hi {{name}}" }, "french": { "subject": "Welcome to ReadyCab! Your Ride is Just a Tap Away", "body": "Hi {{name}}" }, "spanish": { "subject": "Welcome to ReadyCab! Your Ride is Just a Tap Away", "body": "Hi {{name}}" }, "variables": [ "name" ] }, { "name": "welcome-mail-driver", "english": { "subject": "Welcome to the ReadyCab Team! Start Earning Today", "body": "\n\n\n\n \n \n Welcome to ReadyCab\n \n\n\n\n
\n
\n \n \"ReadyCab\n \n
\n\n\n\n
\n

Hi {{name}},

\n

Congratulations on joining the ReadyCab team! We're excited to have you as a part of our community.

\n

Thank you for choosing ReadyCab! We're committed to providing you with a rewarding and flexible driving\n experience.

\n

Go online in the ReadyCab app and start accepting ride requests. Earn competitive rates and enjoy the\n freedom of being your own boss.

\n {{!--

Thank you for your prompt attention to this matter. We look forward to having you back on the road\n with\n ReadyCab!

--}}\n

Safe travels and happy driving!

Best regards,
The ReadyCab Team

\n
\n\n \n\n \n Copyright © 2024 ReadyCab, All Rights Reserved.\n \n \n
\n\n\n" }, "hindi": { "subject": "Welcome to the ReadyCab Team! Start Earning Today", "body": "Hi {{name}}" }, "french": { "subject": "Welcome to the ReadyCab Team! Start Earning Today", "body": "Hi {{name}}" }, "spanish": { "subject": "Welcome to the ReadyCab Team! Start Earning Today", "body": "Hi {{name}}" }, "variables": [ "name" ] }, { "name": "booking-invoice", "english": { "subject": "booking-invoice", "body": "\n\n \n \n \n \n\n \n
\n
\n \n
ReadyCab
\n
\n
Ride Invoice
\n
\n\n
\n
Booking Information
\n
\n {{#if booking_id}}
Booking ID: #{{booking_id}}
{{/if}}\n {{#if created_at}}
Date: {{created_at}}
{{/if}}\n {{#if customer_name}}
Customer: {{customer_name}}
{{/if}}\n {{#if customer_phone}}
Customer Phone: {{customer_phone}}
{{/if}}\n {{#if driver_name}}
Driver: {{driver_name}}
{{/if}}\n {{#if vehicle_type}}
Vehicle: {{vehicle_type}}
{{/if}}\n {{#if vehicle_number}}
Vehicle No: {{vehicle_number}}
{{/if}}\n {{#if created_by}}
Created By: {{created_by}}
{{/if}}\n
\n
\n\n
\n
Route Details
\n
\n {{#if pickup_address}}Pickup: {{pickup_address}}
{{/if}}\n {{#each stops}}Stop {{addOne @index}}: {{this.name}}
{{/each}}\n {{#if drop_address}}Dropoff: {{drop_address}}
{{/if}}\n {{#if return_pickup_address}}Return Pickup: {{return_pickup_address}}
{{/if}}\n {{#each return_stops}}Return Stop {{addOne @index}}: {{this.name}}
{{/each}}\n {{#if return_drop_address}}Return Dropoff: {{return_drop_address}}{{/if}}\n
\n
\n\n {{#if parcel_details}}\n
\n
Parcel Details
\n
\n {{#if sender_name}}
Sender: {{sender_name}}
{{/if}}\n {{#if sender_number}}
Sender Contact: +{{sender_country_code}} {{sender_number}}
{{/if}}\n {{#if receiver_name}}
Receiver: {{receiver_name}}
{{/if}}\n {{#if receiver_number}}
Receiver Contact: +{{receiver_country_code}} {{receiver_number}}
{{/if}}\n {{#if parcel_details}}
Details: {{parcel_details}}
{{/if}}\n
\n
\n {{/if}}\n\n
\n
Fare Summary
\n
\n {{#if base_fee}}
Base Fee{{currency_symbol}}{{base_fee}}
{{/if}}\n {{#if surcharge_amount}}
Surcharge{{currency_symbol}}{{surcharge_amount}}
{{/if}}\n {{#if toll_price}}
Toll Charges{{currency_symbol}}{{toll_price}}
{{/if}}\n {{#if tip_driver}}
Tip{{currency_symbol}}{{tip_driver}}
{{/if}}\n {{#if return_trip_charges}}
Return Trip Charges{{currency_symbol}}{{return_trip_charges}}
{{/if}}\n {{#if night_stay_charges}}
Night Stay Charges{{currency_symbol}}{{night_stay_charges}}
{{/if}}\n {{#if total_rental_hours}}
Total Rental Hours{{total_rental_hours}} hours
{{/if}}\n {{#if total_hours}}
Total Hours Travelled{{total_hours}} hours
{{/if}}\n {{#if extra_hours}}
Extra Hours{{extra_hours}} hours({{add_up_kms}} kms)
{{/if}}\n {{#if extra_hours_amount}}
Extra Hours Amount{{currency_symbol}}{{extra_hours_amount}}
{{/if}}\n {{#if kms_limit}}
Distance Limit{{kms_limit}} kms
{{/if}}\n {{#if total_distance_covered}}
Total Distance Travelled{{total_distance_covered}} kms
{{/if}}\n {{#if extra_kms}}
Extra Distance Travelled{{extra_kms}} kms
{{/if}}\n {{#if extra_kms_amount}}
Extra Distance Amount{{currency_symbol}}{{extra_kms_amount}}
{{/if}}\n {{#if night_stay_charges}}
Night Stay Charges{{currency_symbol}}{{night_stay_charges}}
{{/if}}\n {{#if stop_charges}}
Waiting Charges{{currency_symbol}}{{stop_charges}}
{{/if}}\n {{#if insurance_fees}}
Insurance Fees{{currency_symbol}}{{insurance_fees}}
{{/if}}\n {{#if city_fees}}
City Fees{{currency_symbol}}{{city_fees}}
{{/if}}\n {{#if infrastructure_fees}}
Infrastructure Fees{{currency_symbol}}{{infrastructure_fees}}
{{/if}}\n {{#if coupon_discount}}
Coupon Discount-{{currency_symbol}}{{coupon_discount}}
{{/if}}\n {{#if app_commission}}
Platform Commission{{currency_symbol}}{{app_commission}}
{{/if}}\n {{#if load_unload_charges}}
Load/Unload Charges{{currency_symbol}}{{load_unload_charges}}
{{/if}}\n {{#if gst}}
Total GST{{currency_symbol}}{{gst}}
{{/if}}\n {{#if total_amount}}
Total{{currency_symbol}}{{total_amount}}
{{/if}}\n
\n
\n\n
\n
Payment Details
\n
\n {{#if payment_method}}
Method: {{payment_method}}
{{/if}}\n {{#if payment_status}}
Status: {{payment_status}}
{{/if}}\n
\n
\n\n
\n Thank you for riding with ReadyCab.
\n Support: info@henceforthsolutions.com
\n
\n \n" }, "hindi": { "subject": "booking-invoice", "body": "{{booking_id}} {{total_amount}}" }, "french": { "subject": "booking-invoice", "body": "{{booking_id}} {{total_amount}}" }, "spanish": { "subject": "booking-invoice", "body": "{{booking_id}} {{total_amount}}" }, "variables": [ "booking_id", "created_at", "customer_name", "driver_name", "vehicle_type", "vehicle_number", "created_by", "pickup_address", "stops", "drop_address", "sender_name", "sender_number", "sender_country_code", "receiver_name", "receiver_number", "receiver_country_code", "parcel_details", "currency_symbol", "base_fee", "surcharge_amount", "toll_price", "tip_driver", "return_trip_charges", "night_stay_charges", "total_rental_hours", "total_hours", "extra_hours", "add_up_kms", "extra_hours_amount", "kms_limit", "total_distance_covered", "extra_kms", "extra_kms_amount", "stop_charges", "insurance_fees", "city_fees", "infrastructure_fees", "coupon_discount", "app_commission", "load_unload_charges", "gst", "total_amount", "_method", "payment_status" ] }, { "name": "total-payout", "english": { "subject": "total-payout", "body": "\n\n\n\n \n \n\n\n\n\n \n
\n
\n \n
ReadyCab
\n
\n
Overall Payout Summary
\n
\n\n \n
\n
\n
\n
Driver Name
\n
{{driver_name}}
\n
\n
\n
Phone Number
\n
{{driver_phone}}
\n
\n
\n
Email
\n
{{driver_email}}
\n
\n
\n
Created On
\n
{{created_at}}
\n
\n
\n\n
\n\n \n
\n\n
\n
Trips
\n
{{no_of_trips}}
\n
\n\n
\n
Trips Amount
\n
{{currency_symbol}}{{total_trips_amount}}
\n
\n\n
\n
Tips From Rider
\n
{{currency_symbol}}{{tips_from_rider}}
\n
\n\n
\n
Tax Amount
\n
{{currency_symbol}}{{total_tax_amount}}
\n
\n\n
\n
App Commission
\n
{{currency_symbol}}{{app_commission}}
\n
\n\n
\n
Cash You Have
\n
{{currency_symbol}}{{cash_you_have}}
\n
\n\n\n
\n
You Need To Pay
\n
{{currency_symbol}}{{you_need_to_pay}}
\n
\n\n
\n
Total Earnings
\n
{{currency_symbol}}{{total_amount_to_be_paid}}
\n
\n\n {{!--
\n
Status
\n
{{payment_status}}
\n
--}}\n\n
\n
\n\n
\n\n \n
\n Thank you for driving with ReadyCab.
\n Support: info@henceforthsolutions.com\n
\n\n\n\n" }, "hindi": { "subject": "total-payout", "body": "{{driver_name}} {{total_amount_to_be_paid}}" }, "french": { "subject": "total-payout", "body": "{{driver_name}} {{total_amount_to_be_paid}}" }, "spanish": { "subject": "total-payout", "body": "{{driver_name}} {{total_amount_to_be_paid}}" }, "variables": [ "driver_name", "driver_phone", "driver_email", "created_at", "no_of_trips", "currency_symbol", "total_trips_amount", "tips_from_rider", "total_tax_amount", "app_commission", "cash_you_have", "you_need_to_pay", "total_amount_to_be_paid" ] }, { "name": "weekly-payout", "english": { "subject": "weekly-payout", "body": "\n\n\n\n \n \n\n\n\n\n \n
\n
\n \n
ReadyCab
\n
\n
Weekly Payout Summary
\n
\n\n \n
\n
\n
\n
Driver Name
\n
{{driver_name}}
\n
\n
\n
Phone Number
\n
{{driver_phone}}
\n
\n
\n
Email
\n
{{driver_email}}
\n
\n
\n
Created On
\n
{{created_at}}
\n
\n
\n\n \n {{#each weeks}}\n
\n\n \n
\n {{week_start}} — {{week_end}}\n
\n\n \n
\n\n
\n
Trips
\n
{{no_of_trips}}
\n
\n\n
\n
Trips Amount
\n
{{../currency_symbol}}{{total_trips_amount}}
\n
\n\n
\n
Tips From Rider
\n
{{../currency_symbol}}{{tips_from_rider}}
\n
\n\n
\n
Tax Amount
\n
{{../currency_symbol}}{{total_tax_amount}}
\n
\n\n
\n
App Commission
\n
{{../currency_symbol}}{{app_commission}}
\n
\n\n
\n
Cash You Have
\n
{{../currency_symbol}}{{cash_you_have}}
\n
\n\n
\n
Cash Commission Paid
\n
{{../currency_symbol}}{{paid_commission}}
\n
\n\n
\n
Cash Commission Need To Pay
\n
{{../currency_symbol}}{{you_need_to_pay}}
\n
\n\n
\n
Total Amount To Be Paid
\n
{{../currency_symbol}}{{total_amount_to_be_paid}}
\n
\n\n
\n
Amount Paid
\n
{{../currency_symbol}}{{amount_paid}}
\n
\n\n\n {{!--
\n
Status
\n
{{payment_status}}
\n
--}}\n\n
\n
\n {{/each}}\n\n
\n\n \n
\n Thank you for driving with ReadyCab.
\n Support: info@henceforthsolutions.com\n
\n\n\n\n" }, "hindi": { "subject": "weekly-payout", "body": "{{driver_name}} {{total_amount_to_be_paid}}" }, "french": { "subject": "weekly-payout", "body": "{{driver_name}} {{total_amount_to_be_paid}}" }, "spanish": { "subject": "weekly-payout", "body": "{{driver_name}} {{total_amount_to_be_paid}}" }, "variables": [ "driver_name", "driver_phone", "driver_email", "created_at", "weeks", "week_start", "week_end", "no_of_trips", "currency_symbol", "total_trips_amount", "tips_from_rider", "total_tax_amount", "app_commission", "cash_you_have", "paid_commission", "you_need_to_pay", "total_amount_to_be_paid", "amount_paid" ] }, { "name": "corporate-staff-onboarding-complete-link", "english": { "subject": "Welcome to ReadyCab – Complete Your Onboarding", "body": "\n\n\n \n \n Welcome to ReadyCab – Complete Your Onboarding\n\n\n\n \n \n \n \n
\n \n\n \n \n \n \n\n \n \n \n \n\n \n \n \n \n\n \n \n \n \n\n \n \n \n \n\n
\n \n
\n

Dear {{staff_name}},

\n\n

\n We are pleased to welcome you to ReadyCab as part of our corporate team.\n Your account has been created with the following details:\n

\n\n

\n Name: {{staff_name}}
\n Email: {{staff_email}}\n

\n\n

\n To complete your onboarding and gain access to the platform, please click the button\n below and complete your profile.\n

\n
\n \n Complete Your Onboarding\n \n
\n

\n For security reasons, this onboarding link is unique to you and should not be shared.\n If you face any issues while completing your profile, please contact our support team.\n

\n\n

\n We look forward to working with you and wish you a successful journey with ReadyCab.\n

\n\n

\n Best regards,
\n ReadyCab Team\n

\n
\n

\n This is an automated email. Please do not reply to this message.
\n If you did not expect this invitation, please ignore this email or contact support.\n

\n
\n
\n\n\n\n" }, "hindi": { "subject": "Welcome to ReadyCab – Complete Your Onboarding", "body": "{{driver_name}} {{total_amount_to_be_paid}}" }, "french": { "subject": "Welcome to ReadyCab – Complete Your Onboarding", "body": "{{driver_name}} {{total_amount_to_be_paid}}" }, "spanish": { "subject": "Welcome to ReadyCab – Complete Your Onboarding", "body": "{{driver_name}} {{total_amount_to_be_paid}}" }, "variables": [ "staff_name", "staff_email", "onboarding_link" ] }, { "name": "fleet-request-accept", "english": { "subject": "Fleet Request Accepted | ReadyCab", "body": "\n\n\n\n \n \n Your Request Has Been Approved – You're Ready to Operate with ReadyCab! 🚗\n \n\n\n\n
\n
\n \n \"\"\n \n
\n\n {{!--

Your Documents Are Verified – You’re Ready to Drive with ReadyCab! 🚗

--}}\n\n

Dear {{fleetName}},

\n\n
\n

We are pleased to inform you that your request have been successfully approved. You are now\n fully cleared to start operating with ReadyCab!

\n\n

What’s Next?

\n
    \n
  • Open the ReadyCab Fleet Panel and start receiving ride requests.
    • \n
  • Manage your drivers and vehicles !
    • \n
\n\n

Thank you for being a valued member of the ReadyCab fleet community. If you have any questions or need assistance, feel free to reach out to our support team.

\n\n

Safe travels and happy driving!

\n\n

Best regards,
The ReadyCab Team

\n
\n\n
\n

This is an automated message; please do not reply to this email. If you have any questions, contact our\n support team.

\n
\n
\n\n\n" }, "hindi": { "subject": "आपकी यात्रा का विवरण", "body": "

नमस्ते,

कृपया नीचे आपकी यात्रा का विवरण देखें:

यात्रा विवरण

बुकिंग आईडी

#{{booking_id}}

दिनांक और समय

{{created_at}}

वाहन

{{vehicle_type}} {{vehicle_model}} / {{vehicle_number}}

ड्राइवर

{{driver_name}}

यदि आपके कोई प्रश्न हों या आपको किसी सहायता की आवश्यकता हो, तो कृपया हमसे संपर्क करने में संकोच न करें।

सादर,

सपोर्ट टीम

" }, "french": { "subject": "Détails de votre trajet", "body": "

Bonjour,

Veuillez trouver ci-dessous les détails de votre trajet :

Détails du trajet

ID de réservation

#{{booking_id}}

Date et heure

{{created_at}}

Véhicule

{{vehicle_type}} {{vehicle_model}} / {{vehicle_number}}

Chauffeur

{{driver_name}}

Si vous avez des questions ou besoin d’assistance supplémentaire, n’hésitez pas à nous contacter.

Cordialement,

L’équipe support

" }, "spanish": { "subject": "booking-reciept", "body": "Spanish version not added yet." }, "variables": [] }, { "name": "corporate-invoice", "english": { "subject": "Attention : Documents policy changed !! Upload the required documents within 24 hours.", "body": "\n\n\n\n \n \n\n\n\n
\n
\n \n
ReadyCab
\n
\n
Corporate Invoice
\n
\n\n
\n
Invoice Information
\n
\n {{#if invoiceId}}
Invoice ID: #{{invoiceId}}
{{/if}}\n {{#if startDate}}
Invoice Period: {{startDate}} - {{endDate}}
{{/if}}\n {{#if name}}
Company Name: {{name}}
{{/if}}\n {{#if email}}
Company Email: {{email}}
{{/if}}\n {{#if dueDate}}
Due Date: {{dueDate}}
{{/if}}\n {{#if rideCount}}
Ride Count: {{rideCount}}
{{/if}}\n
\n
\n\n
\n
Amounts Summary
\n
\n
Total\n Amount{{currency_symbol}}{{totalAmount}}
\n
Adjusted From\n Wallet{{currency_symbol}}{{adjustedFromWallet}}
\n
Due Amount{{currency_symbol}}{{dueAmount}}\n
\n
\n
\n\n
\n
Payment Details
\n
\n \n {{#if status}}
Status: {{status}}
{{/if}}\n
\n
\n\n
\n Thank you for riding with ReadyCab.
\n Support: info@henceforthsolutions.com
\n
\n\n\n" }, "hindi": { "subject": "Attention : Documents policy changed !! Upload the required documents within 24 hours.", "body": "Dear {{name}},{{#each missingDocs}}{{this}}{{/each}}" }, "french": { "subject": "Attention : Documents policy changed !! Upload the required documents within 24 hours.", "body": "Dear {{name}},{{#each missingDocs}}{{this}}{{/each}}" }, "spanish": { "subject": "Attention : Documents policy changed !! Upload the required documents within 24 hours.", "body": "Dear {{name}},{{#each missingDocs}}{{this}}{{/each}}" }, "variables": [ "name", "missingDocs" ] }, { "name": "pass-invoice", "english": { "subject": "Pass Invoice - ReadyCab", "body": "\n\n\n\n\n\n\n
\n
\n\n
ReadyCab
\n
\n
Pass Invoice
\n
\n
\n
Invoice Details
\n
\n
Invoice ID: {{invoice_id}}
\n
Purchase Date: {{purchase_date}}
\n
User Type: {{user_type}}
\n
Name: {{user_name}}
\n
Email: {{user_email}}
\n
Phone: {{user_phone}}
\n
\n
\n
\n
Pass Information
\n
\n{{#if pass_category}}\n
Category: {{pass_category}}
\n{{/if}}\n{{#if vehicle_type}}\n
Vehicle Type: {{vehicle_type}}
\n{{/if}}\n{{#if validity}}\n
Valid Upto: {{validity}}
\n{{/if}}\n
\n
\n
\n
Payment
\n
\n
Total Amount Paid
\n
{{currency_symbol}}{{amount}}
\n
\nTransaction ID: {{transaction_id}}
\nStatus: {{payment_status}}\n
\n
\n
\n
\nThank you for choosing ReadyCab.
\nSupport: info@henceforthsolutions.com\n
\n\n" }, "hindi": { "subject": "पास चालान - ReadyCab", "body": "

पास चालान

इनवॉइस आईडी: {{invoice_id}}

खरीद दिनांक: {{purchase_date}}

नाम: {{user_name}}

राशि: {{currency_symbol}}{{amount}}

लेन-देन आईडी: {{transaction_id}}

" }, "french": { "subject": "Facture du Pass - ReadyCab", "body": "

Facture du Pass

ID de facture : {{invoice_id}}

Date d'achat : {{purchase_date}}

Nom : {{user_name}}

Montant : {{currency_symbol}}{{amount}}

ID de transaction : {{transaction_id}}

" }, "spanish": { "subject": "Factura del Pase - ReadyCab", "body": "

Factura del Pase

ID de factura: {{invoice_id}}

Fecha de compra: {{purchase_date}}

Nombre: {{user_name}}

Monto: {{currency_symbol}}{{amount}}

ID de transacción: {{transaction_id}}

" }, "variables": [ "invoice_id", "purchase_date", "user_type", "user_name", "user_email", "user_phone", "pass_category", "vehicle_type", "validity", "currency_symbol", "amount", "transaction_id", "payment_status" ] }, { "name": "pass-invoice-mail", "english": { "subject": "Your Pass Purchase Invoice - ReadyCab", "body": "\n\n\n\n\n\n\n
\n

ReadyCab

\n

Pass Purchase Successful

\n
\n
\n

Hello {{user_name}},

\n

Your {{pass_name}} pass has been successfully activated.

\n

Amount Paid: {{currency_symbol}}{{amount}}

\n

Transaction ID: {{transaction_id}}

\n
\nView / Download Invoice\n
\n
\n
\n© {{year}} ReadyCab. All rights reserved.
\nSupport: info@henceforthsolutions.com\n
\n\n" }, "hindi": { "subject": "आपकी पास खरीद चालान - ReadyCab", "body": "

नमस्ते {{user_name}},

आपका {{pass_name}} पास सफलतापूर्वक सक्रिय कर दिया गया है।

भुगतान राशि: {{currency_symbol}}{{amount}}

लेन-देन आईडी: {{transaction_id}}

चालान देखें / डाउनलोड करें

" }, "french": { "subject": "Votre facture d'achat de pass - ReadyCab", "body": "

Bonjour {{user_name}},

Votre pass {{pass_name}} a été activé avec succès.

Montant payé : {{currency_symbol}}{{amount}}

ID de transaction : {{transaction_id}}

Voir / Télécharger la facture

" }, "spanish": { "subject": "Su factura de compra de pase - ReadyCab", "body": "

Hola {{user_name}},

Su pase {{pass_name}} ha sido activado correctamente.

Monto pagado: {{currency_symbol}}{{amount}}

ID de transacción: {{transaction_id}}

Ver / Descargar factura

" }, "variables": [ "user_name", "pass_name", "amount", "currency_symbol", "transaction_id", "invoice_link", "year" ] }, { "name": "agent-rejection", "english": { "subject": "Application Rejected", "body": "

Dear {{name}},

\n

We regret to inform you that your application to join our platform as an agent has been rejected.

\n

If you have any questions, please contact our support team.

\n

Best regards,
The ReadyCab Team

" }, "hindi": { "subject": "आवेदन अस्वीकृत", "body": "

प्रिय {{name}},

\n

हमें खेद है कि एजेंट के रूप में हमारे प्लेटफ़ॉर्म से जुड़ने के लिए आपका आवेदन अस्वीकृत कर दिया गया है।

\n

यदि आपके कोई प्रश्न हैं, तो कृपया हमारी सपोर्ट टीम से संपर्क करें।

\n

सादर,
The ReadyCab Team

" }, "french": { "subject": "Candidature rejetée", "body": "

Cher/Chère {{name}},

\n

Nous regrettons de vous informer que votre candidature pour rejoindre notre plateforme en tant qu’agent a été rejetée.

\n

Si vous avez des questions, veuillez contacter notre équipe de support.

\n

Cordialement,
The ReadyCab Team

" }, "spanish": { "subject": "Solicitud rechazada", "body": "

Estimado/a {{name}},

\n

Lamentamos informarle que su solicitud para unirse a nuestra plataforma como agente ha sido rechazada.

\n

Si tiene alguna pregunta, por favor contacte con nuestro equipo de soporte.

\n

Saludos cordiales,
The ReadyCab Team

" }, "variables": [ "name" ] }, { "name": "booking-reciept", "english": { "subject": "booking-reciept", "body": "\n\n \n \n \n \n\n \n
\n
\n \n
ReadyCab
\n
\n
Ride Invoice
\n
\n\n
\n
Booking Information
\n
\n {{#if booking_id}}
Booking ID: #{{booking_id}}
{{/if}}\n {{#if created_at}}
Date: {{created_at}}
{{/if}}\n {{#if customer_name}}
Customer: {{customer_name}}
{{/if}}\n {{#if driver_name}}
Driver: {{driver_name}}
{{/if}}\n {{#if vehicle_type}}
Vehicle: {{vehicle_type}}
{{/if}}\n {{#if vehicle_number}}
Vehicle No: {{vehicle_number}}
{{/if}}\n {{#if created_by}}
Created By: {{created_by}}
{{/if}}\n
\n
\n\n
\n
Route Details
\n
\n {{#if pickup_address}}Pickup: {{pickup_address}}
{{/if}}\n {{#each stops}}Stop {{addOne @index}}: {{this.name}}
{{/each}}\n {{#if drop_address}}Dropoff: {{drop_address}}{{/if}}\n
\n
\n\n {{#if parcel_details}}\n
\n
Parcel Details
\n
\n {{#if sender_name}}
Sender: {{sender_name}}
{{/if}}\n {{#if sender_number}}
Sender Contact: +{{sender_country_code}} {{sender_number}}
{{/if}}\n {{#if receiver_name}}
Receiver: {{receiver_name}}
{{/if}}\n {{#if receiver_number}}
Receiver Contact: +{{receiver_country_code}} {{receiver_number}}
{{/if}}\n {{#if parcel_details}}
Details: {{parcel_details}}
{{/if}}\n
\n
\n {{/if}}\n\n
\n
Fare Summary
\n
\n {{#if base_fee}}
Base Fee{{currency_symbol}}{{base_fee}}
{{/if}}\n {{#if surcharge_amount}}
Surcharge{{currency_symbol}}{{surcharge_amount}}
{{/if}}\n {{#if toll_price}}
Toll Charges{{currency_symbol}}{{toll_price}}
{{/if}}\n {{#if tip_driver}}
Tip{{currency_symbol}}{{tip_driver}}
{{/if}}\n {{#if return_trip_charges}}
Return Trip Charges{{currency_symbol}}{{return_trip_charges}}
{{/if}}\n {{#if night_stay_charges}}
Night Stay Charges{{currency_symbol}}{{night_stay_charges}}
{{/if}}\n {{#if total_rental_hours}}
Total Rental Hours{{total_rental_hours}} hours
{{/if}}\n {{#if total_hours}}
Total Hours Travelled{{total_hours}} hours
{{/if}}\n {{#if extra_hours}}
Extra Hours{{extra_hours}} hours({{add_up_kms}} kms)
{{/if}}\n {{#if extra_hours_amount}}
Extra Hours Amount{{currency_symbol}}{{extra_hours_amount}}
{{/if}}\n {{#if kms_limit}}
Distance Limit{{kms_limit}} kms
{{/if}}\n {{#if total_distance_covered}}
Total Distance Travelled{{total_distance_covered}} kms
{{/if}}\n {{#if extra_kms}}
Extra Distance Travelled{{extra_kms}} kms
{{/if}}\n {{#if extra_kms_amount}}
Extra Distance Amount{{currency_symbol}}{{extra_kms_amount}}
{{/if}}\n {{#if night_stay_charges}}
Night Stay Charges{{currency_symbol}}{{night_stay_charges}}
{{/if}}\n {{#if stop_charges}}
Waiting Charges{{currency_symbol}}{{stop_charges}}
{{/if}}\n {{#if insurance_fees}}
Insurance Fees{{currency_symbol}}{{insurance_fees}}
{{/if}}\n {{#if city_fees}}
City Fees{{currency_symbol}}{{city_fees}}
{{/if}}\n {{#if infrastructure_fees}}
Infrastructure Fees{{currency_symbol}}{{infrastructure_fees}}
{{/if}}\n {{#if coupon_discount}}
Coupon Discount-{{currency_symbol}}{{coupon_discount}}
{{/if}}\n {{#if app_commission}}
Platform Commission{{currency_symbol}}{{app_commission}}
{{/if}}\n {{#if commission_gst_amount}}
App Commission GST{{currency_symbol}}{{commission_gst_amount}}
{{/if}}\n {{#if payout_gst_amount}}
Driver Payout GST{{currency_symbol}}{{payout_gst_amount}}
{{/if}}\n {{#if gst}}
Total GST-{{currency_symbol}}{{gst}}
{{/if}}\n {{#if total_amount}}
Total{{currency_symbol}}{{total_amount}}
{{/if}}\n
\n
\n\n
\n
Payment Details
\n
\n {{#if payment_method}}
Method: {{payment_method}}
{{/if}}\n {{#if payment_status}}
Status: {{payment_status}}
{{/if}}\n
\n
\n\n
\n Thank you for riding with ReadyCab.
\n Support: info@henceforthsolutions.com
\n
\n \n\n" }, "hindi": { "subject": "आपकी यात्रा का विवरण", "body": "

नमस्ते,

कृपया नीचे आपकी यात्रा का विवरण देखें:

यात्रा विवरण

बुकिंग आईडी

#{{booking_id}}

दिनांक और समय

{{created_at}}

वाहन

{{vehicle_type}} {{vehicle_model}} / {{vehicle_number}}

ड्राइवर

{{driver_name}}

यदि आपके कोई प्रश्न हों या आपको किसी सहायता की आवश्यकता हो, तो कृपया हमसे संपर्क करने में संकोच न करें।

सादर,

सपोर्ट टीम

" }, "french": { "subject": "Détails de votre trajet", "body": "

Bonjour,

Veuillez trouver ci-dessous les détails de votre trajet :

Détails du trajet

ID de réservation

#{{booking_id}}

Date et heure

{{created_at}}

Véhicule

{{vehicle_type}} {{vehicle_model}} / {{vehicle_number}}

Chauffeur

{{driver_name}}

Si vous avez des questions ou besoin d’assistance supplémentaire, n’hésitez pas à nous contacter.

Cordialement,

L’équipe support

" }, "spanish": { "subject": "booking-reciept", "body": "Spanish version not added yet." }, "variables": [] }, { "name": "agent-request-reject", "english": { "subject": "Important: Document Verification Unsuccessful – Agent Account Deactivated | Ready Cab", "body": "\n\n\n\n \n \n Document Verification Unsuccessful – Ready Cab\n \n\n\n\n
\n
\n \n \"Ready\n \n
\n\n

Dear {{agentName}},

\n\n
\n

Thank you for submitting your documents for verification. After careful review, we regret to inform you that your documents have not been approved for the following reason:

\n\n

Reason for Rejection: {{reason}}

\n\n

Account Status:

\n
    \n
  • Your agent account has been deactivated, and you will no longer be able to access agent features or operate on the Ready Cab platform.
    • \n
\n\n

What This Means:

\n
    \n
  • You will not be able to access the agent dashboard.
    • \n
  • You will not be able to manage drivers, fleets, or related services.
    • \n
  • Your account will remain inactive unless further action is taken.
    • \n
\n\n

Next Steps:

\n

If you believe this decision was made in error or wish to discuss further, please contact our support team. We are here to assist you.

\n\n

Thank you for your understanding and cooperation.

\n\n

Best regards,
The Ready Cab Team

\n
\n\n
\n

This is an automated message; please do not reply to this email. For assistance, contact Ready Cab support.

\n
\n
\n\n\n" }, "hindi": { "subject": "दस्तावेज़ सत्यापन असफल – एजेंट खाता निष्क्रिय कर दिया गया | Ready Cab", "body": "Hindi version not added yet." }, "french": { "subject": "Échec de la vérification des documents – Compte agent désactivé | Ready Cab", "body": "French version not added yet." }, "spanish": { "subject": "Verificación de documentos fallida – Cuenta de agente desactivada | Ready Cab", "body": "Spanish version not added yet." }, "variables": [ "agentName", "reason" ] }, { "name": "fleet-request-reject", "english": { "subject": "Important: Document Verification Unsuccessful – Account Deactivated | Ready Cab", "body": "\n\n\n\n \n \n Document Verification Unsuccessful – Ready Cab\n \n\n\n\n
\n
\n \n \"Ready\n \n
\n\n

Dear {{fleetName}},

\n\n
\n

Thank you for submitting your documents for verification. After careful review, we regret to inform you that your documents have not been approved for the following reason:

\n\n

Reason for Rejection: {{reason}}

\n\n

Account Status:

\n
    \n
  • Your account has been deactivated, and you will no longer be able to receive ride requests or operate as a fleet on the Ready Cab platform.
    • \n
\n\n

What This Means:

\n
    \n
  • You will not be able to accept rides or access fleet features.
    • \n
  • Your account will remain inactive unless further action is taken.
    • \n
\n\n

Next Steps:

\n

If you believe this decision was made in error or wish to discuss further, please contact our support team. We are here to assist you.

\n\n

Thank you for your understanding and cooperation.

\n\n

Best regards,
The Ready Cab Team

\n
\n\n
\n

This is an automated message; please do not reply to this email. For assistance, contact Ready Cab support.

\n
\n
\n\n\n" }, "hindi": { "subject": "दस्तावेज़ सत्यापन असफल – खाता निष्क्रिय कर दिया गया | Ready Cab", "body": "Hindi version not added yet." }, "french": { "subject": "Échec de la vérification des documents – Compte désactivé | Ready Cab", "body": "French version not added yet." }, "spanish": { "subject": "Verificación de documentos fallida – Cuenta desactivada | Ready Cab", "body": "Spanish version not added yet." }, "variables": [ "fleetName", "reason" ] }, { "_id": "69a04b1a1fd4fa8ebb2c3999", "name": "agent-booking-confirmation", "english": { "subject": "Booking Confirmation - Ride Booked by Agent {{agent_name}}", "body": "\n\n\n \n \n Booking Confirmed!\n\n \n\n\n
\n
\n \"ReadyCab\n
Booking Confirmed!
\n
\n
\n

Dear {{customer_name}},

\n

Your ride has been successfully booked by your agent {{agent_name}}. Below are your booking details:

\n
\n
Ride Start OTP
\n
{{otp}}
\n

Please share this OTP with your driver at pickup to start the ride.

\n
\n
\n \n \n \n \n \n \n {{#if booking_date}}\n \n {{/if}}\n
Booking ID:#{{booking_id}}
Agent Name:{{agent_name}}
Pickup Address:{{pickup_address}}
Dropoff Address:{{drop_address}}
Total Amount:{{currency_symbol}}{{total_amount}}
Booking Date:{{booking_date}}
\n
\n

Thank you for choosing ReadyCab!

\n

Best regards,
ReadyCab Team

\n
\n

This is an automated notification. Please contact your agent {{agent_name}} or ReadyCab support if you have any questions.

\n
\n\n" }, "hindi": { "subject": "बुकिंग पुष्टि - एजेंट {{agent_name}} द्वारा राइड बुक की गई", "body": "\n\n\n \n \n बुकिंग की पुष्टि की गई!\n\n \n\n\n
\n
\n \"ReadyCab\n
बुकिंग की पुष्टि की गई!
\n
\n
\n

प्रिय {{customer_name}},

\n

आपकी राइड एजेंट {{agent_name}} द्वारा सफलतापूर्वक बुक कर दी गई है। नीचे आपकी बुकिंग का विवरण दिया गया है:

\n
\n
राइड शुरू करने का OTP
\n
{{otp}}
\n

कृपया पिकअप के समय राइड शुरू करने के लिए यह OTP अपने ड्राइवर के साथ साझा करें।

\n
\n
\n \n \n \n \n \n \n {{#if booking_date}}\n \n {{/if}}\n
बुकिंग आईडी:#{{booking_id}}
एजेंट का नाम:{{agent_name}}
पिकअप स्थान:{{pickup_address}}
ड्रॉप स्थान:{{drop_address}}
कुल राशि:{{currency_symbol}}{{total_amount}}
बुकिंग तिथि:{{booking_date}}
\n
\n

ReadyCab चुनने के लिए धन्यवाद!

\n

सादर,
ReadyCab टीम

\n
\n

यह एक स्वचालित संदेश है। यदि आपके पास कोई प्रश्न हैं तो कृपया अपने एजेंट {{agent_name}} या ReadyCab सहायता टीम से संपर्क करें।

\n
\n\n" }, "french": { "subject": "Confirmation de réservation - Trajet réservé par l'agent {{agent_name}}", "body": "\n\n\n \n \n Réservation confirmée !\n\n \n\n\n
\n
\n \"ReadyCab\n
Réservation confirmée !
\n
\n
\n

Cher(e) {{customer_name}},

\n

Votre trajet a été réservé avec succès par votre agent {{agent_name}}. Voici les détails de votre réservation :

\n
\n
Code OTP de démarrage du trajet
\n
{{otp}}
\n

Veuillez communiquer ce code OTP à votre chauffeur lors de la prise en charge pour démarrer le trajet.

\n
\n
\n \n \n \n \n \n \n {{#if booking_date}}\n \n {{/if}}\n
ID de réservation :#{{booking_id}}
Nom de l'agent :{{agent_name}}
Adresse de prise en charge :{{pickup_address}}
Adresse de destination :{{drop_address}}
Montant total :{{currency_symbol}}{{total_amount}}
Date de réservation :{{booking_date}}
\n
\n

Merci d'avoir choisi ReadyCab !

\n

Cordialement,
L'équipe ReadyCab

\n
\n

Ceci est une notification automatique. Veuillez contacter votre agent {{agent_name}} ou le support ReadyCab si vous avez des questions.

\n
\n\n" }, "spanish": { "subject": "Confirmación de reserva - Viaje reservado por el agente {{agent_name}}", "body": "\n\n\n \n \n ¡Reserva confirmada!\n\n \n\n\n
\n
\n \"ReadyCab\n
¡Reserva confirmada!
\n
\n
\n

Estimado/a {{customer_name}},

\n

Su viaje ha sido reservado con éxito por su agente {{agent_name}}. A continuación los detalles de su reserva:

\n
\n
Código OTP para iniciar viaje
\n
{{otp}}
\n

Por favor comparta este código OTP con su conductor al momento de la recogida para iniciar el viaje.

\n
\n
\n \n \n \n \n \n \n {{#if booking_date}}\n \n {{/if}}\n
ID de reserva:#{{booking_id}}
Nombre del agente:{{agent_name}}
Lugar de recogida:{{pickup_address}}
Lugar de destino:{{drop_address}}
Monto total:{{currency_symbol}}{{total_amount}}
Fecha de reserva:{{booking_date}}
\n
\n

¡Gracias por elegir ReadyCab!

\n

Atentamente,
El equipo de ReadyCab

\n
\n

Esta es una notificación automática. Por favor contacte a su agente {{agent_name}} o al soporte de ReadyCab si tiene alguna duda.

\n
\n\n" }, "variables": [ "customer_name", "agent_name", "booking_id", "pickup_address", "drop_address", "otp", "total_amount", "currency_symbol", "booking_date" ], "__v": 0, "createdAt": "2026-08-25T14:55:00.000Z", "updatedAt": "2026-08-25T14:55:00.000Z" } ]